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Volunteer Centre of Guelph/Wellington
Volunteering - Invaluable
46 Cork Street East, Unit 1, Guelph, Ontario N1H 2W8
Phone: 519-822-0912 | Email: info@volunteerguelphwellington.on.ca
Web site: www.volunteerguelphwellington.on.ca

BestMatch - Volunteer Screening Program

The BestMath - Volunteer Screening Program aims to ensure appropriate volunteer screening policies and practices are in place in organizations that serve vulnerable populations. The Program provides education and one-on-one support to local community benefit organizations about the appropriate use of volunteer screening tools.

Nonprofit and charitable organizations can apply to become part of the program and, if eligible, will be able to obtain free Police Records Checks for their volunteers who work with vulnerable populations. Funded by the City of Guelph, this program is based on a model that has been successfully operating in Alberta since 2009.


In order to participate in the BestMatch - Volunteer Screening Program, organizations must meet ALL of the following criteria:

  •   Be a member in good standing of PIN - The People and Information Network
  •   Be a registered nonprofit or charitable organization
  •   Perform a community service in the City of Guelph
  •   Involve volunteers who work in eligible roles

For more detailed information about eligibility, click on the FAQ document in the list of resources below.

Program Application

What You Need Before You Begin

  • Your organization's Volunteer Screening Policy and Procedure (if your organization does not have a policy or procedure see the ‘Policy Development Tool’ in the list of resources below).
  • Descriptions of the volunteer positions in your organization that involve volunteers in eligible roles (see “Eligible Role” description in FAQ document in the list of resources below)
  • General information about your organization, including your charitable/not-for-profit business number, client description and services provided.

What to Expect

  1. Complete the online application with the information required.
  2. You will receive a copy of your completed application in an email; keep a copy for your records.
  3. The Program Coordinator will review your application and will provide a results report (via email) if clarification is needed or the application is incomplete.
  4. The Program Coordinator will send a letter of approval (via email) once your application is approved. At this point, you will receive an authorization number for each position that is deemed ‘eligible’.
  5. You will be advised to create a letter for your volunteers with the names of the positions and authorization numbers to take to the Guelph Police Station when they are requesting a Police Records Check. This number will allow the volunteer to receive a Police Records Check without a fee.


Program Resources

Guelph Police Service: Obtaining a PRC in Guelph

Frequently Asked Questions
Volunteer Screening Tools: Police Records Checks
Volunteer Screening Policy Development Tool
Policy Development for your Volunteer Program
Volunteer Role Design
Sample Letter for Volunteers

Screening Resources

Understanding Police Records Check
LEARN - UPDATED Guidelines for Police Record Checks
2012 Edition of the Volunteer Screening Handbook
Best Practices Guidelines for Volunteer Screening
Volunteer Canada Screening Main Page

For more information about the program, contact Emily Vincent at 519-822-0912 ext. 228 or evincent@volunteerguelphwellington.on.ca


Best Practices in Volunteer Screening, a program of the Volunteer Centre of Guelph/Wellington, is delivered in agreement with the City of Guelph and in partnership with the Guelph Police Service.

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